Changing answer mode and rings to answer
Note
You already set the answer mode and rings to answer when you set
up the product. You may only need to change these settings if you
change what devices are connected to this phone line.
The answer mode is set to Automatic or Manual depending on your
situation. In Automatic mode, the HP LaserJet 3100 product answers
incoming calls after the number of rings to answer specified. Or, it
“listens” for fax tones when you or an answering machine connected
to the line answers first and takes the call if it’s a fax call. In Manual
mode, the HP LaserJet 3100 product never answers calls. You must
start the fax receiving process yourself, either by pressing
S
TART
on
the control panel or
***
on a phone connected to that line.
If the HP LaserJet 3100 product is set to Automatic mode, you may
need to adjust the rings-to-answer setting. This is especially
important if the HP LaserJet 3100 product is connected to a line
receiving both fax and voice calls (a shared line) with an answering
machine. The rings to answer on the HP LaserJet 3100 product must
be higher than the rings to answer on the answering machine. This
allows the answering machine to answer the incoming call and record
a message if it’s a voice call. This also allows the HP LaserJet 3100
product to listen to the call, and if it detects fax tones, to take the call.
For the HP LaserJet 3100 product, the factory default answer mode is
Automatic, and the default number of rings to answer is 5. Use the
table below to determine what settings to use given your situation.
*In Automatic, the product automatically answers fax calls. However, people calling to
speak to you hear fax tones if you do not answer or they do not hang up by the fifth
ring. Use Manual if you do not want voice callers ever to hear fax tones, but remember
that fax calls are not received automatically.
If you have:
Do this with
the answer
mode:
And do this with the
number of rings to answer
on the HP LaserJet 3100
product:
A line only receiving fax calls (a
dedicated line).
Leave set to
Automatic
Change to 1 or 2 rings.
A line receiving both fax and voice
calls (a shared line) and only a
telephone.
Leave set to
Automatic*
Leave set to 5.
A line receiving both fax and voice
calls (a shared line) and an
answering machine or computer
voicemail.
Leave set to
Automatic
Set to 2 higher than number on
answering machine or
computer voicemail. For
example, set to 6 if answering
machine answers at 4.
EN
8 Managing Basic Features 157
To change the answer mode
1
Press
E
NTER
/M
ENU
.
2
Use the
<
and
>
keys to select
Fax Settings
and press
E
NTER
/M
ENU
.
3
Use the
<
and
>
keys to select
Incoming Faxes
and press
E
NTER
/M
ENU
.
4
Press
E
NTER
/M
ENU
to select
Answer Mode
.
5
Use the
<
and
>
keys to select
Automatic
or
Manual
and press
E
NTER
/M
ENU
.
6
Press
S
TOP
/C
LEAR
to exit the Menu settings.
To change the number of rings to answer
1
Press
E
NTER
/M
ENU
.
2
Use the
<
and
>
keys to select
Fax Settings
and press
E
NTER
/M
ENU
.
3
Use the
<
and
>
keys to select
Incoming Faxes
and press
E
NTER
/M
ENU
.
4
Press the
>
key once to select
Rings to Answer
and press
E
NTER
/M
ENU
.
5
Enter the number of rings to answer and press
E
NTER
/M
ENU
.
6
Press
S
TOP
/C
LEAR
to exit the Menu settings.
158 8 Managing Basic Features
EN